At Edlora Travels, we respect our valued customers’ privacy and ensure not to collect any information other than what is necessary to make your travel experience smooth and secure. We are fully committed to protecting your personal data during your interaction with our website and services across the United Arab Emirates.

1. Collection of Personal Information

We collect your personal information primarily when you contact us to inquire about our tours or make a booking. This may include your name, contact number, email address, physical address, credit/debit card details, travel preferences, and referral sources. By providing your information, you consent to Edlora Travels using it to process your tour bookings in an accurate and efficient manner.                                     

2. Use of Information

Any personal information obtained through this website is used exclusively by Edlora Travels to manage bookings, verify payment details, and coordinate with relevant service providers to deliver your chosen UAE tour. Additionally, your data may be used for customer support, audits, research, and website performance improvements.

3. Privacy of Your Information

All data submitted during your online interactions—such as name, contact details, and payment information—is kept confidential. We do not sell or share your private information except with trusted third-party partners essential for processing your bookings. These partners are required to comply with our privacy standards and data security protocols.

4. Legal Disclosure of Information

In certain circumstances, we may disclose your information if required by law or if we believe such disclosure is necessary to protect our rights or comply with a legal obligation, such as a court order.

5. Non-Personal Information

We also collect non-personal data such as IP addresses, browser type, and pages visited, using web logs and third-party analytics tools. This helps us improve the user experience and content quality on our website.

6. Opt-Out Option

Visitors can opt out of receiving marketing materials, newsletters, or promotional emails from Edlora Travels. If you prefer not to receive such communications, you may contact us directly to update your preferences.

7. Contests and Surveys

Occasionally, Edlora Travels may host contests or surveys, which may involve collaboration with third-party sponsors. Participation is voluntary, and you will be informed of how your information may be used before you enter.

8. Secured Transactions

To prevent unauthorized access to your personal data, we ensure that all online transactions are processed through secure, encrypted servers. We use trusted technologies such as SSL (Secure Socket Layer), firewalls, and secure payment gateways to protect your sensitive information.